COVID-19: Important Update on Caesarstone Canada Distribution Centres

Caesarstone takes the safety of our employees, customers, vendors, and partners as its utmost priority and primary concern at all times. Due to the recent situation as it pertains to the Pandemic of COVID-19, although evolving, this grid shares the current state of operations at our distribution centres across Canada. It is subject to change, based on developing guidance from the health authorities and we will update our communication accordingly. 

As an active response policy for COVID-19 CORONAVIRUS, we are changing our policy of visitor interaction to ensure and support the safety and protection of everyone involved. Please visit this link for this important policy change regarding External Drivers (Customer pick-up, third party transports).

Consumers, our website is always available to you as a valuable resource, including our Visualiser Tool and Sample Kit Ordering. And get inspired with our new 2020 dark colours here.

Trade Partners, marketing assets are always available to you on our website as a value resource. And your local Sales Rep is always available by phone or email to help with your needs, including sample ordering.

DC

Status

Current State

Operating Mode

Burnaby

Alert

Business as Usual.

No visitors, Service Site Support per policy (“Response to Pandemic of Coronavirus (COVID-19)”).

Calgary

Serious

Business as Usual.

No visitors, Service Site Support per policy (“Response to Pandemic of Coronavirus (COVID-19)”).

Montreal

Emergency

The Québec government ordered the closure, from  March 24 at 12:01 a.m. until  April 13 , 2020, of all non-essential businesses and services. Based on the list of "Essential Services" we do not fall under any exemptions. Awaiting confirmation on operations.

Montreal DC to be closed from March 24 at 12:01 am until April 13, 2020. Need Confirmation on DC closure. DC Operational on Tuesday March 24.

Toronto, Northeast

Serious

Compliance with Ontario state of emergency order of stay at home. Essential Business supporting Materials to construction industry and essential home products can operate business as usual although office staff (OFS, Sales Admin) must work from home.

Limited Interaction - No visitors, Service Site Support per policy (“Response to Pandemic of Coronavirus (COVID-19)”).

 Drivers, Delivery, 3rd Party, Vendors, and all Visitors, please read this policy change.

 Thank you for your understanding and support during these difficult times for all. Safety is our number one concern.