Does the Caesarstone Warranty cover all applications and usages?

Caesarstone provides warranty for Caesarstone surfaces in which appliances and applications are installed or fabricated, provided that those appliances and applications are approved for use by Caesarstone, and installed in accordance with the manufacturer’s instructions, Caesarstone fabrication and installation guidelines, and any additional guidelines relating to those appliances and applications. A complete list of approved appliances and applications is below: Indoor Caesarstone quartz surfacesCaesarstone OutdoorPorcelainBurner gas stoves✓✓✓Induction cooktops, except for flush-mounted hobs that are completely level with the surface✓✓✓Gas freestanding range✓✓✓PITT cooking✓✓✓All sinks except built-in sinks or sinks from Caesarstone material✓✓✓Pop-up sockets✓✓✓Hot/cold water dispenser✓✓✓Downdraft hoods - extractor fans & pop-up hoods✓✓✓FeelsWarm✓✓✓Drainer grooves✓✓XGas fire pitX✓✓InvisaCookXX✓IncogneetoXX✓

What is the Caesarstone outdoor ten-year warranty?

We go beyond excellence to reassure you that your surface remains safe, durable, and timelessly beautiful. Our outdoor ten-year warranty enables you to benefit from our full commitment to top-quality surfaces outdoors. It is made available to the original owner of a single-family residence and goes into effect on the original date of installation. It applies to repairs and replacements of defective materials fabricated and installed by Caesarstone-authorized professionals only, and you must request the service within 30 days of any material failure. You must register to activate your warranty . Proof of payment in a full purchase is required. Check out our 10-year outdoor warranties: Outdoor Surfaces – Residential Warranty

What is the Caesarstone lifetime warranty?

We go beyond excellence to give you the reassuring certainty that your surface remains safe, durable, and timelessly beautiful. Our lifetime warranty enables you to benefit from our full commitment to top-quality surfaces. It is made available to the original owner of a single-family residence and goes into effect on the original date of installation. It applies to repairs and replacements of defective materials fabricated and installed by Caesarstone-authorized professionals only, and you must request the service within 30 days of any material failure. You must register to activate your warranty. Proof of payment for an entire purchase is required. Go to: Lifetime Warranty Also, check out our Outdoor Collection Warranties: Outdoor Surfaces – Residential Warranty Outdoor Surfaces – Commercial Warranty

Can any fabricator issue a quartz certificate?

Only Caesarstone-certified fabricators can install your surface to get our lifetime warranty. Go to: Register Warranty Check out our 10-year Outdoor Warranties: Outdoor Surfaces – Residential Warranty

Can you clean surfaces with vinegar?

If you’re looking to use environmentally- safe cleaners on your surface, use a combination of 50/50 vinegar and water. Rinse and dry the surface thoroughly afterwards.

Which cleaning products are good for quartz?

Use recommended cleaning products and check the product first by applying it to an inconspicuous area on the surface. It’s best to avoid using the same cloth you use for washing dishes, as it may transfer oils and other contaminants to your surface. Cleaning products that should not be used, include oven grill cleaners, floor strippers, toilet bowl cleaners, oil soaps, tarnish removers, furniture cleaners, drain products, wipes and cleaners specific to granite, marble and other natural stones, etc. Should your surface accidentally be exposed to any potentially damaging products, rinse immediately with water to neutralize the effect. See also: How to protect my quartz surface?

How to remove patina?

Occasionally, the surface should be cleaned with Soft Scrub® Liquid Gel with Bleach and thoroughly dried. Due to the quartz’s high density and non-porous qualities, normal cleaning with a damp cloth and soap is all you need to keep your Caesarstone surface looking great. We recommend a thorough cleaning of your Caesarstone surface on a regular basis (because of the patina that will develop on the surface from day-to-day use) to keep the surface as beautiful as the day it was installed. If you have heavy patina build-up from using non-approved cleaners, please contact our Customer Care department for detailed instructions on how best to remove it.

How to remove metal and rust marks?

Special use for spot cleaning ONLY: Because of the abrasive nature of this cleaner, use Bar Keepers Friend Power only as follows: Place a small amount on a damp cloth. Using very light pressure, wipe the area where the marks are in a circular motion, rinsing thoroughly with warm water and dry with a soft cloth or paper towel. Do not use a scouring pad.

How to remove dried spills?

To remove adhered material, first reanimate the spill with water for several minutes. Then, follow our recommending cleaning methods and clean the surface with a damp cloth to remove any marks left behind and any residual dirt. Do not use any abrasive pads to clean tougher dirt as abrasives can damage the finish/sheen of your countertops.

How do I get my lifetime warranty?

Register your purchase immediately and activate your warranty. Proof of paid-in-full purchase is required. Go to: Lifetime Warranty Also check out our Outdoor Collection Warranties: Outdoor Surfaces – Residential Warranty Outdoor Surfaces – Commercial Warranty

How do I clean quartz surfaces regularly?

For everyday routine cleaning, a splash of warm water and soap or a mild detergent will do. Plant oil-based soaps should be avoided. Our surfaces are extremely strong, nonporous, and stain resistant, so just wipe with a soft cloth or dipped in warm soapy water or use our convenient Soft Scrub Gel, then rinse with water and dry with a soft cloth or paper towel. US only: For tougher blemishes, apply a non-abrasive cleaner such as Soft Scrub® Liquid Gel with Bleach or a mild degreaser on a damp cloth and wipe the surface. Rinse with warm water to wash away the residue and dry with paper towel, and your surface is as good as new! It is recommended to do a deep cleaning once a month to prevent patina build up. It’s always good to wipe away wet spills immediately, to prevent a patina from building up. Finishes (hyperlink to Finishes page) other than Polished may need a little more daily maintenance due to their unique patterns and finishes. See also: How do I protect my quartz surface? How do I care for dark surfaces?

Is caring for Caesarstone surfaces really that easy?

Caesarstone quartz surfaces are durable and nonporous, making them virtually maintenance free. Our care-free maintenance and everlasting benefits in performance and appearance give you peace of mind, knowing your surface is completely safe and durable. See also: How do I protect my quartz surface?

How do I remove stubborn stains?

Gently rub the area using a soft cloth or paper towel with an approved cleaner Soft Scrub Liquid Gel. Clean a larger area than the stain itself, is a circular motion. Rinse with water, and dry with a soft cloth or paper towel. Repeat the process if the stain is still visible. See also: How to remove dried spills, metal marks, and rust stains?

Does Caesarstone offer a warranty?

Caesarstone lifetime warranty gives you peace of mind. Register your indoor surface immediately and activate your lifetime warranty . We also provide a 10-year warranty for our Outdoor Surfaces. Check out our 10-year Outdoor Warranties: Outdoor Surfaces – Residential Warranty

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